Assistant Manager Front Office

The Claridge's Hotel London is currently recruiting new staffs as our aggressive expansion plans provide opportunities at all levels and positions, supported by extensive training programmes and continuous development to prepare our employees for new opportunities.

Listed below is the current available position.

Assistant Front Office Manager

Job Description:

Assist the front office manager.
In charge of all front desk operations.
Dispatch courier mails and keep record of them.
Coordinate ID and other visitor’s cards.
Answering questions about the companies’ policies, services and handling of any client complains.
Come up with financial rate, create budget and decide which departments receive certain allocations.
Train front office employees on better customer service.
Oversee front desk operations and ensure client receives 100% satisfaction.
Resolve client complains in a timely manner and respond on time to any complaints.
Participate in interacting with guests and ensuring that shift duties are handled by front desk employees.
Handle guest security and create functional emergency procedures.
Handle all of the company’s petty cash.
In charge of faxing documents to various locations on a timely manner.

We will provide you with the training and development that will support your future aspirations.

When we invest in a property, we not only invest in bricks and mortar, we invest in the team which has the responsibility of bringing this hotel to life and making it a success.

Yours Faithfully,
Kevin Wann
Human Resources Department
Claridge's Hotel
 

• Publicación: 18/01/2014
• Localización: Azuqueca de Henares, Guadalajara
• Precio: A convenir

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